Introduction
Your privacy and the security of your personal data are of utmost importance to us. This policy explains how we collect, use and protect the personal information you provide when using the AlShula AlGharbiya application.
1. Information we collect
Personal information:
- Information such as name, phone number, and address are collected when registering an account or requesting services.
Geographic location:
- Accurate geographic location is required to ensure that services are provided in your city.
Order information:
- We collect order details such as the type of service requested, payment method, and any additional products.
Usage information:
- Data is collected about how you use the application to improve the services.
2. How information is used
- Providing the requested services (such as filling cylinders or purchasing products).
- Improve the user experience and develop services.
- Communicate with customers to confirm orders or resolve issues.
- Comply with legal and regulatory requirements.
3. Sharing information with third parties
We are committed to not selling or sharing your personal data with any third party, except in the following cases:
- If necessary to provide services (such as delivery companies).
- If required by law or by order of the competent authorities.
4. Data Protection
- We use the latest technologies to ensure that your data is protected from unauthorized access, loss or modification.
- Information is stored in a secure and encrypted environment.
5. User Rights
Data Access:
- You can request access to your personal data that we have collected.
Modification or Deletion:
- You can request modification or deletion of your data at any time through the technical support section in the application.
Unsubscribe:
- You can unsubscribe from our services and permanently delete your account.
6. Cookies
The application may use cookies to improve the user experience, such as saving your preferences or tracking activities within the application. You can control cookie settings through your device.
7. Privacy Policy Updates
- This Privacy Policy may be modified from time to time. Users will be notified of any significant changes when the application is updated.
8. Contact Us
If you have any questions or concerns about the Privacy Policy, please contact us through the "Technical Support" section in the application.
By using AlShula AlGharbiya application, you agree to this Privacy Policy and authorize us to process your data in accordance with the terms contained therein.